Client Solutions Advisor – Sky – Stoke-on-Trent

Client Solutions Advisor – Sky

Location: Stoke-on-TrentEmployment Type: Full-Time

About the Role

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? Join our team as a Client Solutions Advisor for Sky in Plymouth! You’ll be at the forefront of engaging with customers, understanding their needs, and delivering tailored solutions that enhance their experience with our award-winning products and services.

Key Responsibilities

• Act as the first point of contact for customers, providing expert advice on Sky’s products and services.
• Build strong relationships with customers by understanding their preferences and recommending personalized solutions.
• Drive sales by promoting Sky’s exclusive deals, bundles, and upgrades.
• Provide support for customer queries, ensuring efficient problem resolution and a positive experience.
• Stay updated on Sky’s latest offerings, promotions, and industry trends to deliver informed recommendations.
• Meet and exceed individual and team targets while upholding Sky’s commitment to excellence.

About You

We’re looking for a dynamic and enthusiastic individual who:

• Has excellent communication and interpersonal skills.
• Is customer-focused with a passion for creating positive experiences.
• Possesses a strong ability to listen, understand, and identify customer needs.
• Is self-motivated, target-driven, and eager to achieve sales goals.
• Thrives in a team-oriented environment and is adaptable to change.

Previous experience in customer service, sales, or a related field is desirable but not essential – full training will be provided.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive training and ongoing development opportunities.
• Discounts on Sky products and services.
• A vibrant and inclusive work environment with a supportive team culture.
• Opportunities for career progression within Sky and beyond.

How to Apply

If you’re ready to embark on an exciting journey and be part of a leading brand, we’d love to hear from you! Submit your CV and cover letter today.Sky – Believe in Better.