M&S – Designate Team Manager (Foods) – Meadowhall

Website M&S

Location: Sheffield Area (Meadowhall), UKCompany: Marks & Spencer (M&S)
About M&S: Marks & Spencer is a renowned retailer known for its high-quality food, clothing, and home products. With a commitment to sustainability and exceptional customer service, M&S strives to provide an outstanding shopping experience. We are currently seeking an experienced and dynamic individual to join our Foods team as a Designate Team Manager in the Sheffield Area, specifically at our Meadowhall location.
Position Overview: As a Designate Team Manager in the Foods department, you will be responsible for leading and inspiring a team to deliver excellent customer service, meet sales targets, and ensure the highest standards of food quality and presentation. You will play a key role in driving the success of the store and developing your team.
Key Responsibilities:
  • Lead, motivate, and develop a team of customer assistants to achieve sales and service targets.
  • Ensure excellent customer service is delivered at all times, addressing any customer queries or complaints promptly and professionally.
  • Oversee the day-to-day operations of the Foods department, including stock management, merchandising, and maintaining high standards of cleanliness and presentation.
  • Monitor and analyze sales performance, identifying opportunities for growth and implementing action plans to achieve targets.
  • Ensure compliance with food safety and hygiene standards, conducting regular audits and training sessions.
  • Collaborate with other departments and management to ensure seamless store operations and a cohesive customer experience.
  • Support recruitment, training, and development initiatives to build a strong, skilled, and motivated team.
  • Implement and manage promotional activities and seasonal events to drive sales and enhance customer engagement.
  • Act as a role model for the team, demonstrating M&S values and behaviors in all interactions.
Qualifications:
  • Previous experience in a retail management role, preferably within the food sector.
  • Strong leadership and team management skills, with the ability to motivate and develop team members.
  • Excellent customer service skills, with a focus on delivering a positive customer experience.
  • Strong organizational and problem-solving abilities, with attention to detail.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong communication and interpersonal skills, with the ability to build effective working relationships.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A commitment to maintaining high standards of food safety and hygiene.
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement within M&S
  • Comprehensive training and development programs to support your career progression
  • A positive and inclusive work environment
  • Employee discounts on M&S products
How to Apply: If you are a motivated leader with a passion for food and customer service, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are interested in the Designate Team Manager – Foods position at M&S in the Sheffield Area (Meadowhall).

M&S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Contact Information:

Join M&S and be part of a team that values quality, customer satisfaction, and community!

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